Imagine you need to schedule several meetings by phone. Those contacts will be made to France, Belgium, United States, Spain, Venezuela, Mexico, England, and Japan. During each call, you also need to create profile for each one of those clients you are calling. In order to do that, you need to obtain everyones information. When doing over the phone interpretation (OPI), you will have a professional at your side, who will translate what the person on the other end of the speaker is saying, as well as what you are communicating. What are the benefits of OPI? Clear and accurate information of what you are being told. Peace of mind that comes from knowing that you are being well understood. A time saving experience.
A call to the doctor, social services, the police, this service can be used for many purposes. If you have to make a call in another language, let everyone understand you and allow others to communicate as well. A simple phone can connect three or more people. One of the lines will be reserved for the interpreter, who will guide the conversation. Roberto León has experience in OPI for security, health and tech agencies. During the pandemic he worked as an over-the-phone interpreter, assisting NHS (UK health service) trackers. He has also been on the other side of the speaker on 911 calls translating the steps for CPR procedures. With this background, it pays to have someone like him at your side.